You will need to check in with the airline operating your flight.
Note: The operating airline will be noted on your itinerary. You can also check the operating airline by viewing your booking online.

Information screens at airports will also display flight information for Virgin Australia and Delta Airlines and provide guidance on where to check in.

Velocity Platinum and Gold members receive complimentary entry into owned and operated Delta Sky Club lounges, around the world*.

SkyMiles Medallion Diamond, Platinum and Gold members receive complimentary entry into the Virgin Australia lounge network*.

* On the same day of travel only.

Virgin Australia and Delta both offer an impressive variety of in-flight services.

To see what food and drinks, entertainment and comfort services are available, logon to Virgin Australia or Delta.

Velocity members can earn and redeem Velocity Points and earn Status Credits when travelling on eligible Delta services.

For a full list of benefits when flying with Delta Air Lines, visit Velocity’s benefits-at-a-glance.

SkyMiles members can earn and redeem points when travelling on eligible Virgin Australia services.

The following information is for guests arriving into Australia on a Delta flight, and connecting onto a Virgin Australia flight.

Arriving into Sydney with a Domestic Connection

You are required to collect your bags from the carousel and clear Customs and Quarantine. Turn left immediately after Quarantine (before entering the Arrivals Hall) and enter the Seamless Transfer Lounge. If you are booked on formal codeshare flights (one ticket for the entire journey) check in for your domestic flight at a Virgin Australia check-in counter. Here you will receive a bus pass, to use to transfer to the Domestic Terminal.

Arriving into Brisbane or Melbourne on a Delta flight operated by Virgin Australia and travelling on with a Domestic Connection

Please refer to our connections page for Virgin Australia.

The following information is for guests who have an Australian domestic departure (check-in), and need to connect through another domestic port onto an international Delta flight.

Domestic Check-in Connecting through Sydney

When you check in at an Australian domestic port, your bags will be checked through to your final destination. You will receive a transfer wallet, which contains a map of the transfer port and a bus pass to use in Sydney. Upon arriving in Sydney, make your way to the transfer lounge at Gate 37. You will then be shown downstairs to the transfer bus – which will take you to the International Terminal. Upon arriving at the International Terminal please proceed to the check in counters for Delta Air Lines to receive a boarding pass for your international flights.

Domestic Check-in Connecting through Brisbane and travelling on a Delta Air Lines flight that is operated by Virgin Australia

When you check in at a domestic port, your bags will be checked through to your final destination. You will receive a transfer wallet, which contains a map of the transfer port and a bus pass to use in Brisbane. Upon arriving in Brisbane, head to Gate 39 and check in for your international flight at the transfer desk. Once you have received a boarding pass for your international flight, you will be shown downstairs to the transfer bus – which will take you to the International Terminal. If you are issued with a boarding pass at the transfer lounge, you will not be required to check in again at the International Terminal.

Domestic Check-in Connecting through Melbourne and travelling on a Delta Air Lines flight that is operated by Virgin Australia

When you check in at a domestic port, your bags will be checked through to your final destination. You will receive a transfer wallet, which contains a map of the transfer port. Upon arriving in Melbourne, make your way to the Virgin Australia check-in counters, located at the international departures area. Here you will receive a boarding pass for your international flight. Note: Melbourne’s Domestic and International terminals are connected.

* This free transfer service is available to guests who have booked a formal connecting journey. If you have purchased two separate tickets, you will be required to collect your baggage and check in for your next flight at the transfer port.

Domestic, international short haul and international long haul definitions

The following information relates to baggage allowances on specific Virgin Australia and Delta Codeshare flights.

Note: VA represents Virgin Australia international long haul flights, DJ represents Virgin Australia international short haul and domestic flights, while DL represents Delta.

If you are travelling on a:

• flight showing a VA flight number that is operated by VA, you will receive the VA baggage allowance for your applicable fare type.
• flight showing a VA flight number that is operated by DL, you will receive the VA baggage allowance for your applicable fare type.
• flight showing a DL flight number that is operated by DL, you will receive the DL baggage allowance for your applicable fare type.
• flight showing DL flight number that is operated by VA, you will receive the DL baggage allowance for your applicable fare type.

Note: Baggage allowances may differ if you are travelling with a codeshare partner to and from the US and stop over on route to your final destination. Please refer to the Delta Airlines website baggage allowance for full information.

* This does not include infants or sporting equipment.

For more information relating our Codeshare partnership, please contact:

• Virgin Australia
• Delta Air Lines